Customer Promise

At Hyundai we endeavour to provide Right Care for our customer’s cars. Our sincere commitment for customer-oriented service is written in ‘Hyundai Customer Promise’. We always consider each customer a valuable driver and strive for customer satisfaction by offering impeccable services. We value all our customers and we commit to:

Listen carefully and actively follow up on your request
Maintain a clean, safe and friendly environment
Schedule an appointment that is convenient to you
Attend to you promptly on arrival in a friendly and professional manner
Provide you with an accurate time and cost estimate
Obtain your authorization before commencing any additional work
Thoroughly explain all repairs performed and review all costs
Ensure the vehicle is returned at the time agreed in a clean and tidy condition
Make contact within 3 business days to ensure you are satisfied with all the services provided